Policies - shipping taxes title
Free Shipping
Thousands of items qualify for free ground shipping.
No minimum purchase when you ship to one of our stores. Excludes Hawaii and Alaska.
$25 minimum purchase when you ship anywhere within the contiguous United States.
While we'd love to ship everything free, there are some exclusions. Free shipping does not apply to special orders,
oversized/overweight products, in-store used, vintage and clearance products. Separate handling fees may apply to
items that qualify for free shipping.
Free In-Store Returns
Items purchased online can be returned to any Guitar Center store. Just bring a copy of your order confirmation
email or the packing slip you received with your order. Credit will be issued immediately.
Shipping and Delivery Times
Your order will ship based on the time it is placed and the shipping option you choose. Most orders ship
same‑day if placed before 3 p.m. ET. Some orders may be held for verification, which may impact shipping
times.
If you have paid for expedited shipping, use the tables below to estimate when your order will arrive.
Standard Ground Shipping
Most ground orders placed before 3 p.m. ET ship same‑day and will arrive in 2-5 business days.
Two–Day Shipping
Day ordered
Expected delivery if ordered
before 5 p.m. ET
Expected delivery if ordered
after 5 p.m. ET
Next-Day Shipping
Day ordered
Expected delivery if ordered
before 5 p.m. ET
(2 p.m. store local time if shipped from store)
Expected delivery if ordered
after 5 p.m. ET
Applies to domestic orders only.
Estimated delivery times apply from the time your order is placed.
Shipping may take longer than expected on items coming from a Guitar Center store.
Shipping Option
Standard Ground
2-Day Express
Next-Day Afternoon Delivery
In-Store Pickup
Delivery Time
2–5 business days
2 business days
1 business day
Same day
Title to Products Shipped
All items purchased from Guitar Center are made pursuant to a shipment contract. This means that the risk of loss
and title for such items passes to you upon our delivery to the carrier.
Contact Us
For more information on shipping, call us at 866-498-7882.