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Connect With a Gear Adviser
One-on-one help, expert insights and individualized service from passionate professionals
Guitar Center Gear Advisers provide a personalized, concierge-level experience to support every aspect of your musical journey. From tailored recommendations to on-call troubleshooting, get the assistance you need with an added level of care—including access to exclusive savings, and extra attention for a seamless ordering process.

Think of Gear Advisers as your advocate, partner and creative collaborator, working to help you find the best tools for expressing and elevating your sound.
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Hours
MON - FRI 6 AM - 8 PM PT
SAT 6 AM - 6 PM PT
SUN 8 AM - 5 PM PT
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Locations
  • Salt Lake City
  • Indianapolis
  • Nashville
  • Kansas City
300+ hrs.
of training per Gear Adviser
180
Gear Advisers total
1,200 yrs.
of combined experience
What Sets Guitar Center Gear Advisers Apart
Personalized support
1-on-1 demos
Up-to-date training & gear expertise
Gear Advisor at Guitar Center Gear Advisor at Guitar Center Gear Advisor at Guitar Center
Customized recommendations
Gear Advisers offer suggestions and tips tailored to your needs, interests and preferred playing styles, building trust and familiarity through one-on-one conversations to better help serve your goals.
Stress-free ordering process
Whether you plan to pick up your order in-store or have it shipped, your Gear Adviser helps facilitate a seamless process by immediately addressing any hiccups that may arise.
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Front Row Demo
Whether you’re searching for the perfect model to add to your growing collection, or you’re on the lookout for something truly unique, our Front Row Demo has you covered. Schedule a virtual, one-on-one video call to see and hear every defining aspect of any instrument in our vast collection.

At your convenience, a Platinum Adviser will guide you through every nuance that makes each instrument special, allowing you to:
- Closely compare figuring options and other aesthetic details
- Hear how different pickups and settings interact with specific pedals and amplifiers
- Receive uncompressed audio files and audition your favorites on yourown playback system
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Learning modules
Each Gear Adviser completes an intensive two-month Sales Academy course, covering products, sales systems and customer experience, ensuring they’re best equipped to help you find that perfect piece of gear.
Ongoing information sessions
To stay current with the latest gear, Gear Advisers participate in two-to-four presentations per month from brand representatives, keeping them on the cutting edge of innovations in the industry.
Keeping Up With the Gear Advisers
Gear Advisor at Guitar Center
Gear Advisor at Guitar Center
Gear Advisor at Guitar Center
Gear Advisor at Guitar Center
Gear Advisor at Guitar Center
Gear Advisor at Guitar Center
Gear Advisor at Guitar Center
Gear Advisor at Guitar Center
Meet Our Top Advisers
Gear Advisor at Guitar Center
Frank B.
Specialties: Audio engineer/AES member
8 years experience
Gear Advisor at Guitar Center
Stephon C.
Specialties: Pro audio
14+ years experience
Gear Advisor at Guitar Center
Josh G.
Specialties: Pro audio, guitar, bass, drums
5+ years experience
Gear Advisor at Guitar Center
Saria L.
Specialties: Ukulele
8+ years experience
Gear Advisor at Guitar Center
Ruger A.
Specialties: Pro audio, DJ, Ableton Live
22 years experience
What Customers Are Saying:
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