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How Does a Product Become a Factory Restock?

How Does a Product Become a Factory Restock?

Typically, what distinguishes Factory Restock items are small scratches, minor dents, or other signs of use that are cosmetic. This kind of wear does not affect the ability to play or use Factory Restock music gear. The packages used on Factory Restock products may not be identical to new products, or they may show signs of wear.

An item designated as Factory Restock may have failed to meet a manufacturer's standards during production. Factory Restocks may have been returned to the factory by customers or retailers. In any case, Factory Restock products are repaired and repacked at the factory for resale at a reduced price to you. Manufacturers determine their own standards of quality for their Factory restock items.

Your Guarantees When Purchasing a Factory Restock Product 
The manufacturer's guarantee assures you that any Factory Restock product will function or play as it should, and that you are covered by the manufacturer's warranty. In some cases, however, Factory Restock warranties are not as long as warranties for new products. We offer Pro Coverage for Factory Restock products and they are also covered by Guitar Center's 100% Satisfaction Guarantee. Your order is risk-free-take up to 30 days to be sure that you are satisfied before deciding to keep a Factory Restock product.

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Our product catalog varies by country due to manufacturer restrictions. If you change the Ship-To country, some or all of the items in your cart may not ship to the new destination.